Delivering Policy.

  • Guzlaar site offers shipping its products service to all cities of the Kingdom of Saudi Arabia within 7  Working days from the date the payment completed if the product is available.
  • Shipping fees will forced on all orders and these charges are non-refundable if products returned or canceled after shipment is completed.
  • We are not liable for any delay of the shipment due to reasons related to the shipping company or any other reasons beyond our control.
  • A text message and an electronic invoice will sent to the customer via our registered email, explaining the order details, product data, costs, and shipping related information.

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Warranty Policy:

We always strive to achieve the best shopping try through our website, so we provided our customers with after-sales warranty service for products subject to guarantees, and is required to take advantage of this service below:

  • Send the purchase invoice that corresponds to the order number and ensure that the warranty period for the product is effective.
  • We have the right to inspect the guaranteed product and it meets the conditions before completing the process 7 days .
  • The customer has the right to replace the guaranteed product with the equivalent of its value if the terms of the guarantee met.

The warranty does not include damage caused by:

  • Defects or malfunctions caused by consumer misuse.
  • Non-compliance with instructions and instructions for use.
  • Negligence in performing maintenance that does not conform to the recommendations of the product.
  • Presence of scratches or damage to the plastic surface and all other external parts because of natural use by the customer.
  • If remove, erasure, distortion, modification or unclear to product serial number, accessory date codes, international product ID number or warranty seal.

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